CRYPTBOX LLC is committed to providing users with a smooth and transparent returns experience. Please carefully read the following returns policy to ensure your return request is processed smoothly.
- Return Request
Users can submit a return request within 30 days of receiving the goods.
Please contact the returns processing team via email, providing order information and the reason for the return:
Email: qiad@cryptbox.pro
- Return Processing Time
After receiving your return request, we will confirm the return information within 2–3 business days.
Once confirmed, you can ship the goods back to the return address.
After the returned goods arrive and are inspected, the refund will be processed via the original payment method within 5–7 business days.
- Return Address
Please send the returned item to the following address:
CRYPTBOX LLC
2834 Cline St
Houston, TX 77020
United States
- Return Instructions
Please ensure the returned item is intact and securely packaged to avoid damage during shipping.
It is recommended to keep the tracking number to track the return process.
- Contact Us
For any return issues or questions, please feel free to contact us via email:
Email: qiad@cryptbox.pro